Privacy policy
How Vastu Packers and Movers collects, uses, stores, and protects customer data across quote, booking, tracking, and support flows.
- Effective date: 26 March 2026
- Designed to support trust, clarity, and commercial transparency.
26 March 2026
current effective date
4
policy sections
Support-ready
for customer escalation and clarification
Information we collect
We collect information customers provide during quote submission, booking, support, tracking, and communication flows.
- Name, phone number, and contact details
- Pickup and drop city, pincode, and move-related details
- Service preferences, inventory estimates, and support notes
- Communication and support history where relevant
How we use data
Customer data is used to provide quotes, validate serviceability, coordinate bookings, deliver support, and improve product workflows.
Data sharing
Information may be shared internally with sales, support, and operations teams, and with trusted vendors or partners only where required to fulfill the service journey.
Security and retention
We use reasonable security controls to protect customer information and retain records for service, compliance, and audit needs as appropriate.
Need clarification
Reach support for policy-related questions or booking concerns
If you need help understanding how a policy applies to your booking, our team can help guide you.